Question 1

Are Estimates Free?

Accepted Answer

➢ Yes. Estimates are always free.

Question 2

Is Kevin Copley Painting licensed and bonded?

Accepted Answer

➢ Yes. We have been licensed in the State of California since 1983 and also carry required workers compensation and general liability insurance. 
 
Our license number is 473523.(https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=473523)

Question 3

Is there a supervisor on the jobsite at all times?

Accepted Answer

➢ Yes. There is always a supervisor on the jobsite at all times.

Question 4

Are you RRP certified which is required by the EPA?

Accepted Answer

➢ Yes. EPA's Lead Renovation, Repair and Painting Rule (RRP Rule)(https://www.epa.gov/lead/lead-renovation-repair-and-painting-program) requires that firms performing renovation, repair, and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 have their firm certified by EPA. Be sure that when you are selecting a painting contractor that they are in compliance.

Question 5

Which paint brands does Kevin Copley Painting use?

Accepted Answer

➢ We have found that using economy grade paint labeled good, better, or contractor grade do not perform well. We use only premium paint products from trusted brands such as Kelly-Moore, Benjamin Moore, Sherwin-Williams, and Dunn-Edwards. If you would prefer using a brand not listed, please let us know and we will accomodate your request.
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Question 6

Do you supply a detailed painting proposal?

Accepted Answer

➢ Yes. We will provide a detailed proposal outlining all facets of the job.

Question 7

Do you protect the homeowner’s property when painting?

Accepted Answer

➢ Yes. Our crew will ensure that your home or office is protected from any excess paint, dirt or debris by covering all areas with plastic, drop cloths, masking paper and painter's tape. We encourage customers to view the completed interior and exterior house painting preparation work before any paint is applied.

Question 8

How many painters will be on the jobsite?

Accepted Answer

➢ While every painting job is different, most jobs will consist of a crew of 2-3 painters.

Question 9

I am ready to have my property painted by Kevin Copley Painting. What is the next step?

Accepted Answer

➢ Contact us at (408) 370-2496 (tel:+1-408-370-2496)to schedule an complimentary consultation. Once we have surveyed your home or office building we will put together a proposal for you to review. Upon acceptance of the proposal, we will work with you to schedule a start date.

Question 10

Do you provide touch up paint after you have completed the job?

Accepted Answer

➢ Yes, our painters will provide you with the leftover paint for touch ups.

Question 11

Do you apply test paint samples on my home or office building?

Accepted Answer

➢ No. Painting a test sample on a wall will show through the final paint application when looking at it from a 45 degree angle, therefore we prefer to use (8.5 x 11) brush-out sample boards which you can place in different areas of your home or office building without actually applying paint to wall surfaces.

Question 12

What kind of surface preparation is done?

Accepted Answer

➢ All surfaces are thouroughly cleaned. All caulking is inspected and replaced as needed. All areas are properly scraped and primed prior to the application of the finish coats.

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